Terms & Conditions

By submitting this KYC application at http://bit.ly/iieckyc or by signing up at https://iiec.edu.in or its domains you agree to comply with the following terms and conditions set by the Indian Institute of E-Commerce. We understand that you have read all the information and watched the video and have updated the video KYC as shown in the “How to do KYC Video: https://youtu.be/RdJ3hcSWblc”. Alternatively, you can send your video KYC to support@iiec.edu.in

Welcome to www.iiec.edu.in. If you continue to browse and use https://iiec.edu.in you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern the Indian Institute of eCommerce’s relationship with you in relation to your use of https://iiec.edu.in.

The terms ‘Indian Institute of E-Commerce’, ‘IIEC’, ‘us’, ‘our’, or ‘we’ refer to the owner of the website and the organization Indian Institute of Ecommerce Foundation. The terms ‘you’, ‘student’ refer to the user of our services including our website https://iiec.edu.in.

The Indian Institute of Ecommerce Foundation (CIN: U74140DL2015NPL286582), having its registered office at No. 55, Saidulajab, Saket, New Delhi, Delhi 110019, India, is registered as a Section 8 Company under Companies Act, 2013 by Ministry of Corporate Affairs, Government of India.

The content of the pages of https://iiec.edu.in is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on https://iiec.edu.in for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

To become a Digital Marketer, you need to clear the online examination conducted by the Indian Institute of eCommerce or by such other body under the authority and permission of the Indian Institute of eCommerce. The Indian Institute of eCommerce will only prepare you for the examination by giving access to the courseware and in no way, it guarantees a job just by completing the certification.

Your use of any information or materials on https://iiec.edu.in is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through https://iiec.edu.in meet your specific requirements.

Our website, https://iiec.edu.in contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction of any such material in any form is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in https://iiec.edu.in which are not the property of, or licensed to, the Indian Institute of eCommerce are acknowledged on the website.

Unauthorised use of https://iiec.edu.in may give rise to a claim for damages and/or be a criminal offense.

From time-to-time https://iiec.edu.in may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse these website(s). The views expressed in the third party’s content is theirs and does not reflect our views. We have no responsibility for the content of the linked website(s). You are advised to read the Service Agreement and Privacy Policy of these linked websites before accessing them or using their services.

By signing up on our website you agree to receive additional promotional information regarding the Indian Institute of E-Commerce Certification courses via SMS, Email, and phone call.

Your use of our website https://iiec.edu.in and any dispute arising out of such use of the website are subject to the laws of India.

The information contained in https://iiec.edu.in is for general information purposes only. The information is provided by the Indian Institute of eCommerce and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of https://iiec.edu.in.

Through https://iiec.edu.in you may be able to link to other websites which are not under the control of the Indian Institute of eCommerce. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. Every effort is made to keep the website https://iiec.edu.in up and running smoothly. However, the Indian Institute of eCommerce takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues that may arise in the ordinary course of nature or are beyond our control. Indian Institute of E-Commerce is an Online Training Institute, and we strongly discourage any activity, discussion in social media which dilutes the brand value of the Indian Institute of eCommerce.

Any user who defames or threatens the Indian Institute of eCommerce in any form will be liable for such acts in the court of law and Indian Institute of eCommerce will have all rights to institute legal action against such user. Indian Institute of eCommerce shall also immediately terminate the membership of any such user without further notice following with a refund, partial refund, or no refund depending on the nature of the case therein.

Payment Methods: Indian Institute of eCommerce PGP – Digital Marketing online payment and direct payment at Indian Institute of eCommerce Bank account. Visa, MasterCard, American Express, select Debit Cards are acted in the payment gateway. In certain cases, specifically with regard to particular products/ services, you might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by you, i.e. in any transaction. You must use your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation, or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. Indian Institute of eCommerce expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

Who You Are Buying From: Indian Institute of eCommerce acts as the training providing company. When you purchase a seat for training, the Indian Institute of eCommerce will be handling the transaction and collecting payment for itself.

Order Confirmation: If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same from your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Indian Institute of eCommerce will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

EMI by IIEC Finance (Seller Finance): For High ticket value programs IIEC finance provides monthly EMI on Post-dated Cheques or online banking which student pays for a fixed tenure. If the student fails in making the payment on time, the program will be cancelled, and the student will not be given any refund of the previously paid fees. IIEC will send monthly fee payment reminder via email, and it will be the student’s responsibility to arrange the fee and make the payment.

Refund & Cancellation Policy:

Cancellation by Indian Institute of eCommerce: There may be certain purchase orders that the Indian Institute of eCommerce is unable to accept and must cancel. Indian Institute of eCommerce reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non-availability of the service, inaccuracies or errors in pricing information, or problems identified by the Indian Institute of eCommerce’s credit and fraud avoidance department. Indian Institute of eCommerce may also require additional verifications or information before acting any order. Indian Institute of eCommerce will contact you if all or any part of your order is cancelled or if additional information is required to act your order.

Indian Institute of eCommerce reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by the Indian Institute of eCommerce as per certain criteria. An order can be classified as ‘Bulk Order’ if it meets with the below-mentioned criteria, which may not be exhaustive, viz:

services ordered are not for self-consumption but for commercial resale

Multiple orders placed for the same service at the same address

Bulk quantity of the same service ordered

Invalid information given in details

Cancellation by the User: Fees once paid are non-refundable under any circumstance. However, in case of requests for order cancellations, the Indian Institute of eCommerce reserves the right to act or reject requests for order cancellations for any reason whatsoever. Indian Institute of eCommerce will not be able to cancel orders that have already been processed. Indian Institute of eCommerce has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by the Indian Institute of eCommerce and act the Indian Institute of eCommerce’s decision regarding the cancellation.

No Refund & Cancellation Policy: There is no refund in startup programs.

Once the user pays the fees the user is granted access to the https://iiec.edu.in courseware. The user gets access to video lectures, text contents such as eBooks, PowerPoint Presentations, PDF Files, links to third-party website contents, etc. within https://iiec.edu.in Learning Management Portal which is read-only, not downloadable. These tutorials are mix of Theory and Practical strategies on given topics.

The user gets a maximum of 2 year of access for https://iiec.edu.in. The user can complete the course content which is available in the Indian Institute of eCommerce dashboard and give an online Exam at his/ her own pace within 2 year. If the Indian Institute of eCommerce decides to give access to the user for more than 2 year then “Lifetime Access, Updates & Support” is complimentary. Indian Institute of eCommerce has all rights to terminate the access of the user any time without any notice after 2 year. However, if the user shares the login details with any other person, including but not limited to any non-Indian Institute of eCommerce member, the account will be banned forever.

The exam: The Examination will be of 60 Minutes to 120 Minutes duration with 20 to 100 MCQs with a 60% being the passing percentage in a single attempt. No Re-examination will be taken under any condition. The digital copy of the certificate of program completion will be sent to the user on successful completion of the program in their email ID registered with the Indian Institute of eCommerce within 7 working days. The Indian Institute of eCommerce doesn’t send physical copies of certificates; however, the user is free to take a printout of the Certificate sent via e-mail.

Indian Institute of eCommerce is an E-Learning Institute that provides Pre-recorded Videos Lectures in Students Dashboard. However, during the new content Update phase, the Indian Institute of eCommerce can give complimentary access of live classes to selected users. The live classes are not compulsory programs to be delivered by the Indian Institute of eCommerce. Indian Institute of eCommerce reserves all rights to stream or stop live-streaming classes and users do not have the rights to object.

Users may be given assistance to get paid projects via a pre-recorded video session. “Paid Project” is not a guaranteed service of the Indian Institute of eCommerce, and it depends on the user’s capability to get the paid project.

Indian Institute of eCommerce provides Freelance Job and placement assistance limited to connecting the user to IIEC’s partner startups. We do not guarantee placement Service as we are not a placement service agency.

Indian Institute of eCommerce will not provide any physical format of course contents such as eBook, PPT, PDF, Videos, etc in CD/ DVD’s web link of the course lectures, except access in https://iiec.edu.in website.

Indian Institute of eCommerce may provide a complimentary email ID to users- Student, Channel Partner, Corporate- as username@iiec.edu.in but is not a mandatory service by the Indian Institute of eCommerce.

Indian Institute of eCommerce may refer to software and new technologies which are available online which the users may purchase on their own risk and cost. The Indian Institute of eCommerce will not share any software licenses to its users for free. A few software providers have extended trials which are listed at https://courses.iiec.edu.in/p/tools which students can get access for free for a certain duration to practice. If the Indian Institute of eCommerce provides any software it’s complimentary, not mandatory.

This is important for IIEC’s job seekers student to understand that IIEC is incubating start-ups by bootstrapping. Therefore, the programs that assure a job in the IIEC’s incubated start-ups are purely subjective and the success of the start-up is heavily dependent on students’ performance. If a student doesn’t perform, the start-up won’t grow. If the student achieves the result during the IIEC’s program, the start-up will be able to hire that student for a full-time job on the terms set by IIEC. Once the student shows results, the IIEC aggressively starts investing in the start-up. We have already grown thousands of amazon stores since our partnership with Amazon India in 2016.

If the user has any concerns or query relating to services offered by IIEC, we can be contacted at legal@iiec.edu.in.

IIEC, Indian Institute of E-commerce, Indian Institute of E-commerce Foundation are registered trademarks of Indian Institute of E-commerce, a Company registered under Section 8 of the Companies Act, 2013 by Ministry of Corporate Affairs, Government of India.

2015 – 2026
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