Support Services

Up-to-date course contents by Ecommerce Industry Experts.

After enrolling into the course and even after you complete the course. The after course support is 100% free for our members. (It’s not linked to any payment plan).You get IIEC’s Mentor's “Skype ID” to message anytime for advice on deals you’re working on.You get “members only” bonus content. Including Q&A videos (which you can submit questions for). – PLUS videos with case studies and insights from our members.You’re invited to the “CEP Support Team” which includes the opportunity to join free groups.The CEP Support Team share advice, discuss on partnership opportunities, post your success stories and motivate others.This has been very successful. We used to run support from WhatsApp groups however the feedback was that the “CEP Support Team” format is much easier to use for students as just next to the lecture they can ask the question and our dedicated CEP Support mentors are always there to reply them. Here are some screen shots from our Support Desk: (Click on the images below to enlarge them)

Live Mentorship Support

  • Stay updated with unlimited number of on demand query resolution during your course period.

  • Get 1 on 1 mentorship support from our E-Commerce mentorship.

Paid Projects

  • Get paid projects related to E-Commerce like seller management, seller onboarding, E-Commerce sales and management etc.

  • Paid projects and internship oppurtunities from Amazon, Flipkart, Alibaba, Google, Paytm etc.

  • Earning opportunity up 1 Lac rupees per month.

Free Updates

  • Get real time case studies related to E-Commerce industry

  • Access to video lectures covered on each E-Commerce update.

  • Study research papers on various E-Commerce technologies and integration.

  • Access to free E-Commerce legal documentation.

Life Time Access

  • Get life access of the course you enrolled.

  • Refer the course any number of times from your dashboard.

  • Access to course updates for lifetime.

  • Life time course support is provided to the students.

Help Desk

  • 24/7 online support by dedicated course support staff.

  • Support provided through Whatsapp.

  • Support provided through Video Calls.

  • Support provided through Phone & SMS.

Marketplace Services Mentorship

Imaging

What you will learn ?

  • Image Editing
  • Product Photo Shoot
  • Male Model Photo Shoot
  • Female Model Photo Shoot
Cataloging

What you will learn ?

  • Detailed Cataloging
  • Basic Cataloging
Account Management

What you will learn ?

  • Complete Account Management
  • Performance Management
  • Performance Management Post-Reinstatement
  • Brand Protection
  • Easy Ship Prime Upgrade
  • FBA Upgrade
Advertising Optimization

What you will learn ?

  • Sponsored Products
  • Enhanced brand content
  • Advanced Cataloguing
  • Creation of Storefront and Amazon Stores
  • Female Model Photo Shoot
Domestic Shipping

What you will learn ?

  • Managing FC appointments
  • Product Labeling
  • Warehousing
  • Box Labeling
Marketplace Reviews

What you will learn ?

  • Customer Experience
  • Competitor Research
  • Review Compaign
  • Keyword and Tag Optimisation
Accounting

What you will learn ?

  • Payment Reconciliation
  • Integrated Accounting
  • First 15 day free subscription to try and buy
  • Free 30 day trail version including demo on Accounting software
Compliance

What you will learn ?

  • Certification
  • Product Testing
  • Inspection
  • Audits
International Shipping

What you will learn ?

  • Customs Brokerage
  • Storage
  • FBA Prep
  • Returns
  • Transloader
FBA Preparation

What you will learn ?

  • FBA Item Labelling
  • FBA Item Prep
  • Quality Check
  • Bundling/Kitting
  • Packaging Consultancy
Storage

What you will learn ?

  • Standard
  • Basic
  • Premium
International Returns

What you will learn ?

  • Repackaging

Assistance Includes

Technical Assets

  • Domain Name : Learn to create a highly engaging E-Commerce store focused domain name researched to target global buyers.

  • Learn to manage your Store in a Cloud Hosting : with 99.9% uptime guarantee so your store is live 24x7

  • Payment Gateway : Understand which payment gateway is suitable for your E-Commerce business. Learn to accept over 140 global banks cards escrow payment system to capture Million of dollars in payment.

  • E-Commerce Store : Get a turn-key Wordpress based E-Commerce store's theme created by our expert UI/UX designers with latest marketing features and SEO ready contents.

  • Business Apps : Learn various E-Commerce business apps to increase your E-Commerce store's productivity & sales generation apps to build & grow your business.

  • 24x7 Live Chat : Learn to effectifely automate your store's visitors query handeling using either a dedicated live chat agent to work 8 hour per day for 365 days or a simple chatbot.

  • Support Desk Software : Learn functionalities of some of the best support desk software to track your product sample details,wholesale quotes, product delivery etc.

Operations Management

  • Marketplaces Listing : Get assistance in creating & uploading products in major E-Commerce marktetplaces.

  • Sourcing Solutions : Get our industry associations and access our private researched data of portals & trade bodies to source the products at the lowest cost.

  • Packaging Solutions : get conected with manufacturers who provide OEM services for whole sale buyers so the branding can be done based on your E-Commerce brand's identity.

  • Logistics & Custom Clearance : Get practical understanding of various wholesale commodity logistic partners who also help with 3 PL and 7 PL services including custom clearance certification and international trade assurance.

  • Insurance & Certification : International business runs on business insurance and certification, learn the steps so you don't make any losses in any condition. Major insurance companies can provide a hassle free service.

Software Included

  • SEO Software : Get access to tips, tricks & up to date information of how to exactly rank in page 1 in google without using any SEO software.

  • Email Marketing Tool : Learn Steps that allow you to do successful email marketing campaign following the CANSPAM roles of email marketing with lower spam rates and higher inbox delivery.

  • Social Media Software : Learn to automate your content marketing in 50+ social media channels globally to get more traffic into your ecommerce store.

  • Competitor Analysis : Analyse real-time analytical report of your competitors to build your successfull marketing strategies and grow your ecommerce business niche.

Marketing Channels

  • Social Media Channels : there are thousands of social media channels learn which channel will be best suitable for your e-commerce products to sell.

  • Business Groups : research and understand the types of business groups, build an inner circle of buyers, marketers, dealers for your e-commerce distribution channels.

  • Advertising Accounts : Learn to create ad copies in result-oriented advertising channels to get better conversion & sales

  • Affiliate Networks : Get access to 100+ per sale affiliate network information, connect with them to automate your sales.

Content List

  • Ad Creatives : Get sample ad copies, learn to build ad copies that converts an unknown users into a paying customer, ad banners, infographics, articles, e-books, google ads, case studies etc.

  • Promo Video : Learn elements that create a successful professional promo video which can engage your audience in video channels.

  • Brand Identity Kit : Get a complete E-Commerce brand identity bundle with sample logo, visiting card, letter head, power point presentation & digital brochure to build your brand value.

  • Legal Documents : Get Private label ready to use informations that you can use for buyer terms & conditions, privacy disclaimer, & E-Commerce user terms etc for your ecommerce business.

  • Company Formation : Get connected to our trusted group of Company secretaries, lawyers who can assist you in setting up your company.

  • Trademark : Learn the exact process to secure your brand name.

Sales Leads

  • Lead Sharing : Learn the exact process to generating an ongoing sharing of B2B & B2C leads from our partner sites.

  • Sales CRM/ERP : Learn and access in-house CRM tools to automate your sales.

Marketing Database

  • Affiliates Managers : Get connected to our curated list of affiliate managers who can help you to get hundreds of sales post your E-Commerce Store launch.

  • Consumer E-mail Database : Learn legit way of public data extraction process to reach out to millions of target users globally.

Financial Support

  • Financial Projection: we will share the exact financial calculations that you can apply on your e-commerce business to reach from 0 to $1 million in sales.

  • Profits & Loss Analysis: not every e-commerce business become successful in the day one so we need a clear strategy on how we can create profitability and do not get into losses.

  • Business Plan: as the e-commerce industry is getting mature day by day we have been able to research thousands of e-commerce business models and have created some of the most successful business plans which you can implement for your e-commerce business.

  • Business Valuation: e-commerce businesses do not make more money then they make in the valuation of the business.

  • Investor Relations: we have a curated list of investors whom you can contact build business relations share your pitch deck and even ask for investments referring our name..