Returns & Replacement

All products purchased on www.iiec.edu.in/ates/st can be returned/replaced within the 5 days of the delivery date. To be eligible for a return, your course must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties card, invoice etc.), parts and accessories to insure full credit.  

Orders placed beyond 5 days are not eligible for refunds, but can be either replaced or fixed under the terms and conditions of the warranty of that product

In order to claim a refund for the product please email your request along with the order number to sanjay.thakare@iiec.edu.in

After reviewing the course our testing team will verify, approve and process the refund.

Refund method

• After reviewing the course, we will inspect it.
• We will communicate the status of your refund after the inspection.
• After approval, we will initiate a refund to your original method of payment
• If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total price of the product will be returned to the same mode of payment.
• We will refund the amount within 7 working days to the original method of payment 
  (except COD). 

Cancellation Policy

For Cancellations IIEC Support to be contacted by various method mentioned under contact us link. Please quote OrderID in all communications. It is advised that query is sent from the registered emailid.

Cancellation requests can be raised at any time before the course access is given.

Your course access will be cancelled instantly and refund will be processed within 3 to 4 working days in your original payment method.

Following deductions will be made under Refund Process

Cancellation charges : 0.5% of order value Minimum of Rs 10/- , maximum upto Rs 50/-
Online Transaction Charges: 1.75% of total payment made.
Note GST paid during purchase will not be refunded.